Specify the types of personal information you collect, eg names, addresses, user names, etc. You should include specific details on: how you collect data (eg when a user registers, purchases or uses your services, completes a contact form, signs up to a newsletter, etc) what specific data you collect through each of the data collection method if you collect data from third parties, you must specify categories of data and source if you process sensitive personal data or financial information, and how you handle this
You may want to provide the user with relevant definitions in relation to personal data and sensitive personal data.
Describe in detail all the service- and business-related purposes for which you will process data. For example, this may include things like: personalisation of content, business information or user experience account set up and administration delivering marketing and events communication carrying out polls and surveys internal research and development purposes providing goods and services legal obligations (eg prevention of fraud) meeting internal audit requirements
Please note this list is not exhaustive. You will need to record all purposes for which you process personal data.
Describe the relevant processing conditions contained within the GDPR. There are six possible legal grounds: consent contract legitimate interests vital interests public task legal obligation
Provide detailed information on all grounds that apply to your processing, and why. If you rely on consent, explain how individuals can withdraw and manage their consent. If you rely on legitimate interests, explain clearly what these are.
If you’re processing special category personal data, you will have to satisfy at least one of the six processing conditions, as well as additional requirements for processing under the GDPR. Provide information on all additional grounds that apply.
Describe your approach to data security and the technologies and procedures you use to protect personal information. For example, these may be measures: to protect data against accidental loss to prevent unauthorised access, use, destruction or disclosure to ensure business continuity and disaster recovery to restrict access to personal information to conduct privacy impact assessments in accordance with the law and your business policies to train staff and contractors on data security to manage third party risks, through use of contracts and security reviews
Please note this list is not exhaustive. You should record all mechanisms you rely on to protect personal data. You should also state if your organisation adheres to certain accepted standards or regulatory requirements.
Provide specific information on the length of time you will keep the information for in relation to each processing purpose. The GDPR requires you to retain data for no longer than reasonably necessary. Include details of your data or records retention schedules, or link to additional resources where these are published.
If you cannot state a specific period, you need to set out the criteria you will apply to determine how long to keep the data for (eg local laws, contractual obligations, etc)
You should also outline how you securely dispose of data after you no longer need it.
Explain how data subject can get in touch if they have questions or concerns about your privacy practices, their personal information, or if they wish to file a complaint. Describe all ways in which they can contact you – eg online, by email or postal mail.
If applicable, you may also include information on:
You may include a link to further information, or describe within the policy if you intend to set and use cookies, tracking and similar technologies to store and manage user preferences on your website, advertise, enable content or otherwise analyse user and usage data. Provide information on what types of cookies and technologies you use, why you use them and how an individual can control and manage them.
Linking to other websites / third party content If you link to external sites and resources from your website, be specific on whether this constitutes endorsement, and if you take any responsibility for the content (or information contained within) any linked website.
You may wish to consider adding other optional clauses to your privacy policy, depending on your business’ circumstances.